For most of us, pets aren’t just animals—they’re family. And just like any family member, their health and well-being matter deeply. But vet visits, emergency care, and routine check-ups can get pricey fast. That’s where Pets Best Insurance becomes more than just a safety net—it becomes peace of mind.
Whether you’re considering pet insurance for the first time or already enrolled and looking to maximize your benefits, this guide breaks down how to use Pets Best effectively—from choosing a plan to filing claims and understanding reimbursements.
Why Pets Best Insurance Is a Favorite Among Pet Parents
Founded by veterinarian Dr. Jack Stephens, Pets Best was created with one powerful mission: to make vet care accessible and prevent economic euthanasia. Today, it’s one of the most trusted pet insurance companies in the U.S.—and for good reason.
What Sets Pets Best Apart?
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Tailored Coverage: Customizable plans for pets of all ages and needs.
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Quick Reimbursement: Most claims are processed in less than 5 days.
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Direct Vet Pay Option: No need to wait for reimbursements if your vet participates.
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No Upper Age Limit: Even senior pets can be covered.
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24/7 Pet Helpline: Chat with licensed vet professionals anytime your pet acts a little “off.”
What Types of Plans Does Pets Best Offer?
Not all pets—and pet parents—have the same needs. That’s why Pets Best offers a variety of plan options, from basic accident coverage to full-on wellness care.
Accident-Only Plan
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Injuries and broken bones
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X-rays and lab work
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Surgeries and hospital stays
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Poison ingestion
Perfect if you’re on a budget but still want emergency protection.
BestBenefit Accident + Illness Plan
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Illness treatments (like cancer or infections)
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Hereditary and chronic conditions
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Dental disease care
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Behavioral therapy
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Specialist and diagnostic testing
🐾 Alt text: Veterinarian comforting a sick cat on an exam table.
Optional Wellness Plans
Want to cover the basics like vaccinations or flea meds? Add a wellness package:
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EssentialWellness: Basic routine care
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BestWellness: More comprehensive prevention, including spay/neuter and dental cleanings
Want a deeper breakdown? Check out our post: Choosing the Right Pet Insurance Plan for Your Needs
How to Enroll in Pets Best Insurance
Signing up is simple and takes less than 10 minutes.
Step-by-Step Enrollment Process
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Visit PetsBest.com
Click “Get a Quote” to start. -
Enter Your Pet’s Info
You’ll need your pet’s name, breed, age, gender, and zip code. -
Customize Your Plan
Choose your annual coverage limit, deductible, and reimbursement rate. -
Add Wellness Coverage (Optional)
Decide if you want to include routine care. -
Create Your Account
Add your contact details and set up a secure login. -
Choose Payment Method
Pay monthly or annually—your choice. -
Confirm & Activate
Coverage begins after a short waiting period (3 to 14 days, depending on plan type).
How to File a Claim with Pets Best
No one likes paperwork, especially after a vet visit. Luckily, filing claims with Pets Best is pretty painless.
What You’ll Need:
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A copy of the vet invoice
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Treatment or diagnosis details
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A completed claim form (optional for online submissions)
Submitting a Claim Online: A Quick Walkthrough
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Log into your account via the website or mobile app.
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Click “Submit a New Claim.”
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Upload your vet invoice. Take a clear photo or scan.
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Enter treatment info. Add the date, issue, and vet’s name.
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Review & submit. Done in just a few clicks.
Want to skip the reimbursement wait? Ask your vet if they accept Direct Vet Pay, and Pets Best will pay them directly.
Understanding Reimbursements with Pets Best
Example Scenario:
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Vet bill: $1,000
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Annual deductible: $250
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Reimbursement rate: 80%
You pay: $250 (deductible) + $150 (20% of the remaining $750) = $400
Pets Best reimburses: $600
Managing Your Account: Online Portal & Mobile App
Whether you’re on your desktop or phone, managing your policy is hassle-free.
Online Dashboard
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Update payment methods
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Access your policy documents
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Submit and track claims
Mobile App (iOS & Android)
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Submit claims on-the-go
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Use the 24/7 pet helpline
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Chat with customer support
Tips to Maximize Your Pets Best Policy
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Start Early: Enroll pets while they’re young to avoid pre-existing exclusions.
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Understand the Fine Print: Know what’s covered—and what’s not.
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Document Vet Visits: Keep all invoices and reports organized.
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Bundle Up: Wellness plans help with everyday care expenses.
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Use the Helpline: A quick call can prevent unnecessary vet visits.
Frequently Asked Questions
Q: Can I use my regular vet?
Yes! Pets Best works with any licensed veterinarian in the U.S.
Q: How fast are claims processed?
Usually within 5–7 business days.
Q: Are dental procedures covered?
Yes, if medically necessary. Cleanings require a wellness plan.
Q: What about hereditary conditions?
Covered under the BestBenefit plan—as long as they weren’t pre-existing.
Q: What’s the waiting period?
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Accidents: 3 days
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Illnesses: 14 days
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Cruciate issues: 6 months (varies by state)
Final Thoughts Pets Insurance
Absolutely—if your goal is to protect your pet without breaking the bank. Pets Best makes it easy to stay on top of your pet’s health, while giving you the financial breathing room when the unexpected strikes.
By enrolling early, choosing the right plan, and using the tools provided (like the app and helpline), you’ll not only save money—you’ll feel more in control.
In a world where vet bills can come out of nowhere, Pets Best Insurance gives you a soft place to land. Your pet deserves the best care, and you deserve peace of mind.
